| Q1. How many drivers can be registered? How do I register additional drivers? |
|
A : Up to 2 drivers can be registered per vehicle. |
| Q2. I would like to rent a non-smoking car. |
|
A : Jeju Angel Car is a non-smoking vehicle. |
| Q3. Is it possible to enter Udo, an island affiliated with Jeju Island? |
|
A : Udo entry is not possible |
| Q4. How do refunds work? |
|
A : ▷ For foreigners, only credit card payment will be processed and refund will be made upon cancellation of card approval. |
|
▷ If a fee is incurred, the card will be partially approved after the fee is excluded. |
|
▷ Card authorization cancellation takes 7-10 business days. |
| Q5. I returned it earlier than the scheduled return time. Can I get a refund? |
|
A : If there are more than 24 hours remaining, you can get a refund after deducting a 10% fee from the refund. |
|
✓ No refund if the remaining time is less than 24 hours. ✓ You can only get a refund if you have a Korean account. |
| Q6. fuel |
|
A : The amount of fuel filled at the time of takeover is randomly assigned and is shipped with at least 15% and at least 50% for electric vehicles. |
|
When returning the vehicle, if there is less fuel than at the time of pick-up, a fuel fee may be charged. |
|
✓ Refunds are available for excess fuel, and refunds take 7 days, excluding weekends and holidays. ✓ You can only get a refund if you have a Korean account. |
| Q7. I rented an electric car, do you have a charging card? |
|
A : When picking up a rental car, you can charge an electric car with a [charge card] that allows unlimited charging after paying the charge card rental fee in advance and a [personal credit card] that allows you to pay as much as you use. |
| Q8. Is it possible to board with a pet and load fishing supplies? |
|
A : Not possible. |
