FAQ

How many drivers can be registered?

Up to two drivers can be registered per vehicle. Registration is completed in person.

Are all vehicles non-smoking?

Yes. All Jeju Angel Car vehicles are non-smoking vehicles.

Can I drive the rental car to Udo?

No. Rental vehicles cannot be taken to Udo.

How are credit-card refunds processed?

The card authorization is cancelled. If a fee applies, a partial cancellation is processed after the fee is deducted. Card cancellation can take 7–10 business days.

Can I get a refund for returning early?

If more than 24 hours remain, a refund may be available after a 10% fee. There is no refund when less than 24 hours remain.

How should I return the fuel level?

Return the vehicle with at least the same fuel or charge level recorded at pick-up. A refuelling or charging fee may apply when the level is lower.

How do I charge an electric vehicle?

At pick-up, choose the available charging-card option or use a personal credit card at a compatible charger.

Can I carry pets or fishing equipment?

Pets are allowed, but fishing equipment is not permitted in the vehicle. A deposit may be required when travelling with pets.