Car Rental Booking

Car Rental Guide
Waiver Insurance Guide
Cancel/Refund Policy

Confirm Order
Cancel Order

Cancel refund policy


▷ Cancellation 24 hours prior to pick-up: full refund
▷ Reservation on the day (payment completed) Cancellation on the day (1 hour before pick-up): Full refund
▷ Cancellation within 24 hours of pick-up: Refund minus 10% fee
▷ Cancellation after pick-up time: 1 day rental fee (24h fee) + 10% fee refund
✓ Cancellations due to natural disasters on the day of pick-up can only be fully refunded when a confirmation of cancellation is submitted.
✓ Reservation cannot be changed, and if you want to change it, you must cancel and rebook.
✓ Cancellation and refund regulations follow the regulations as a domestic travel business operator.